On an early spring evening in Glendale, a 37-year-old woman is withdrawn and weak from refusing food and water for several days. Her mother calls for help. She tells a crisis counselor her daughter has been hearing voices, and has expressed needing to “kill” those voices. She will not go to a doctor.

That’s when James Gonzalez and Katerina Cabello pull up. They’re in casual clothes — khakis and jeans, paired with sweatshirts. They sound no sirens in an unmarked white minivan.

Supported by the California Health Care Foundation, which works to ensure that people have access to the care they need, when they need it, at a price they can afford.